Frequently Asked Questions
Ordering & Availability
What if I love a garment but it is not available in the size I'm looking for?
Please contact us and we will see how we can help. While the exact dupliate may not always be possible we can create something beautiful for the little person in your life.
Do you accept custom orders?
Yes. Cocooned accepts custom orders. Please contact us to discuss what you have in mind.
Are Cocooned garments made in multiples?
Each piece has something unique about it. Cocooned does not generally make multiples of the exact same garment. Each piece is made individually, although similar fabrics, silhouettes, embroidered designs and details may appear again in future garments.
Size & Fit
How do I choose the right size?
Please refer to the sizing information provided with each garment and compare it to the child’s measurements. Styles can vary in fit and silhouette, individual garment measurements may also be provided where helpful.
Materials, Details & Care
How do I care for my Cocooned garment?
What fabrics are used in Cocooned garments?
Cocooned uses natural fibres such as linen and cotton, selected for their comfort, durability and suitability for children’s clothing. Details of the specific fabric used are included in each garment listing.
Are Cocooned garments handmade?
Yes. Each garment is individually constructed with careful attention to fabric, finishing and detail. Depending on the design, embellishment may include hand embroidery, machine embroidery, smocking or hand-stitched finishes.
Where are Cocooned garments made?
All Cocooned garments are made in Bermuda in a smoke-free and pet-free home.
Will the garment look like the photograph?
Each listing includes actual photographs of the garment so that you can clearly see the fabric, handwork, embroidery and construction details before purchasing. AI has been used to create some of the situational images shown in our product listings.
Delivery & Returns
Do you offer local delivery?
Yes. Free delivery is available within the City of Hamilton, Monday through Friday. If alternative collection or delivery arrangements are needed, please contact us.
Do you ship outside of Bermuda?
If you are interested in a Cocooned piece and require overseas shipping, please contact us before purchasing to discuss shipping options.
Will the garment look like the photograph?
Each listing includes actual photographs of the garment so that you can clearly see the fabric, handwork, embroidery and construction details before purchasing. AI has been used to create some of the situational images shown in our product listings.